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Message Icon Topic: Associate, Quality Analyst Required @ Crimson

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divyalaks
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Quote divyalaks Replybullet Topic: Associate, Quality Analyst Required @ Crimson
    Posted: 09Sep2009 at 2:44am
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Experience:2 - 6 Years
Location:Mumbai
Compensation:Salary commensurate with experience.
Education:UG - Any Graduate
PG - Any PG Course
Industry Type:BPO/ITES
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
 
 

Job Description

Department: Editorial Division

The Associate Quality Analyst

  - has the primary responsibility to check, track, improve, and manage the quality of in-house and freelance editors.

  - is also known as a Quality Assessor, Academic English Analyst, or English Language Analyst.

  - serves as an indispensible part of the quality team by providing timely and effective feedback to editors, thereby playing a vital role in managing the overall quality.

The Associate Quality Analyst will need to check assignments edited by in-house and freelance editors and point out any language, content, style, and editing-related inconsistencies. Also, the analyst will provide feedback, explain grammatical concepts, check process adherence, and build resources for editors. Since our editors are highly qualified professionals in the field of academic editing, the skill set required for this designation is high. This makes this position challenging and is ideal for those who are interested in continual learning and self-development while playing their role. Furthermore, the analyst will interact with freelance editors, typically from native English speaking countries, who have a vast experience in their field of study. This gives the analyst ample opportunities to interact with professionals at an international level.

Our quality team is looking for candidates who would enjoy working in a challenging environment, interact with professionals on an international level, have the enthusiasm and ambition to be a part of a quality conscious team that delivers high-quality edited assignments, and want to be part of an organization where technology is the core of everything we do.

Key Responsibilities:

Quality

  - In-house editor quality: You will be responsible for analyzing in-house editor quality. You will conduct regular quality checks and hold feedback sessions for editors. You will help identify training needs for individual editors and coordinate with the Training team. You will help set quality goals at the individual as well as team level.

 - Freelance editor quality: You will be responsible for managing freelance editor quality by conducting regular quality checks, providing feedback, grading, and tracking grade changes. You will help recruiting freelance editors by preparing test samples and evaluating the tests.

 - Developing Resources: You will be responsible for developing resources for building language and process knowledge, making guidelines for quality checks, and preparing reference material.

 - Managing and generating quality reports: You will manage and generate quality reports for both in-house and freelance editors.

Desired Candidate Profile

-  You should have at least 2 years or experience in editing/copyediting and conducting quality checks for these services.

-  As part of your job, you will be required to explain language concepts to the editing team. Therefore, you should have superior language skills and excellent communication skills.

-  You should be an independent worker with the ability to multitask and demonstrate urgency and drive. Excellent time management skills and the ability to work in a deadline-driven environment are essential.

-  You should be proficient in MS Word, Excel, and Powerpoint.

-  Biosciences/Physical Sciences/Interdisciplinary background

-  Bachelor’s degree or higher

Company Profile

Crimson Interactive Pvt. Ltd. is an organization of member brands providing English language solutions to individuals and corporate customers in the Far East. Crimson's member firms deliver services in three professional areas: Academic Editing, English Transcription, and Translation. We have served more than 6000 clients and are proud to be amongst the top three editing players in Japan.

Being a start-up organization, founded in 2005, we strongly promote new ideas and initiatives. Crimson comprises a pool of talented and focused individuals who recognize the essence of knowledge. We encourage open communication, constant learning, and being updated with changing trends.

In May 2006, we acquired the ISO 9001:2000 quality certification. With our strength in India having reached 55 and over 200 freelancers operating all over the globe, Crimson opened its first international office in Japan on 1 March 2009. On 6 March 2009, our CEO, Sharad Mittal, was awarded the Indian Achievers Award for Corporate Leadership by All India Achievers Foundation. We also successfully partnered with Japan's largest Academic Publisher, Maruzen, and Dai Nippon Publishing (DNP), the second largest publisher in the world for their editorial needs. For more news, please visit http://crimsoni.com/news.htm
Contact Details
Company Name:Crimson Interactive Pvt. Ltd.
 
Executive Name:Akansha Kabre
 
Address:Crimson Interactive Pvt Ltd
 
225 Linkway Estate Link Road, Malad (West)
 
MUMBAI,Maharashtra,India 400064
 
Email Address:[email protected]
 
Telephone:91-22-67030113
 
Reference ID:[AQA-E]



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