Topic: How is a defect reported?

Message

   How is a defect reported?
Once
the test cases are developed using the appropriate techniques, they are
executed which is when the bugs occur. It is very important that these
bugs be reported as soon as possible because, the earlier you report a
bug, the more time remains in the schedule to get it fixed. Simple
example is that you report a wrong functionality documented in the Help
file a few months before the product release, the chances that it will
be fixed are very high. If you report the same bug few hours before the
release, the odds are that it wont be fixed. The bug is still the same
though you report it few months or few hours before the release, but
what matters is the time.
It is not just enough to find the bugs; these should
also be reported/communicated clearly and efficiently, not to mention
the number of people who will be reading the defect.
Defect tracking tools
(also known as bug tracking tools, issue tracking
tools or problem trackers) greatly aid the testers in reporting and
tracking the bugs found in software applications. They provide a means
of consolidating a key element of project information in one place.
Project managers can then see which bugs have been fixed, which are
outstanding and how long it is taking to fix defects. Senior management
can use reports to understand the state of the development process.

Author	Message
tanushree Senior Member Joined: 04Apr2007 Online Status: Offline Posts: 2160	Topic: How is a defect reported? Posted: 26Oct2007 at 4:28am
	How is a defect reported? Once the test cases are developed using the appropriate techniques, they are executed which is when the bugs occur. It is very important that these bugs be reported as soon as possible because, the earlier you report a bug, the more time remains in the schedule to get it fixed. Simple example is that you report a wrong functionality documented in the Help file a few months before the product release, the chances that it will be fixed are very high. If you report the same bug few hours before the release, the odds are that it wont be fixed. The bug is still the same though you report it few months or few hours before the release, but what matters is the time. It is not just enough to find the bugs; these should also be reported/communicated clearly and efficiently, not to mention the number of people who will be reading the defect. Defect tracking tools (also known as bug tracking tools, issue tracking tools or problem trackers) greatly aid the testers in reporting and tracking the bugs found in software applications. They provide a means of consolidating a key element of project information in one place. Project managers can then see which bugs have been fixed, which are outstanding and how long it is taking to fix defects. Senior management can use reports to understand the state of the development process. Post Resume: Click here to Upload your Resume & Apply for Jobs

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zephyr Newbie Joined: 26Dec2007 Online Status: Offline Posts: 1	Posted: 05May2008 at 3:11am
	Defect reports are probably primary work product for most of the software testers. Good bug report, which is informative and understandable earns you a good reputation. Weak report generate extra work for everyone. Most of the time, a weak bug report is returned with comments saying not clear, need more information etc. That makes you work again on the same defect and thus reduces efficiency of testers and developers both. Defect reports are not only used by programmers, but also by managers, executives, documentation team and support executives for various reasons. Although there are many tools available I would suggest that you try Zephyr, a comprehensive Test Management System with a sharp Defect Tracking feature. It's graphical and very effective in finding, reporting, retesting, verifying and closing defects.
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rahul.in.reddy Newbie Joined: 10Sep2008 Location: India Online Status: Offline Posts: 1	Posted: 10Sep2008 at 10:52am
	Once the defect is find, The defect will be sent to either development team or to QM through defect tracking tool. Ex : Bugzilla , QC , TD etc
	RAHUL REDDY
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