How is a defect reported?
Once
the test cases are developed using the appropriate techniques, they are
executed which is when the bugs occur. It is very important that these
bugs be reported as soon as possible because, the earlier you report a
bug, the more time remains in the schedule to get it fixed. Simple
example is that you report a wrong functionality documented in the Help
file a few months before the product release, the chances that it will
be fixed are very high. If you report the same bug few hours before the
release, the odds are that it wont be fixed. The bug is still the same
though you report it few months or few hours before the release, but
what matters is the time.
It is not just enough to find the bugs; these should
also be reported/communicated clearly and efficiently, not to mention
the number of people who will be reading the defect.
Defect tracking tools
(also known as bug tracking tools, issue tracking
tools or problem trackers) greatly aid the testers in reporting and
tracking the bugs found in software applications. They provide a means
of consolidating a key element of project information in one place.
Project managers can then see which bugs have been fixed, which are
outstanding and how long it is taking to fix defects. Senior management
can use reports to understand the state of the development process.
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