Why Should We Use Bugzilla?
Printed From: One Stop Testing
Category: Software Testing @ OneStopTesting
Forum Name: Beginners @ OneStopTesting
Forum Discription: New to the Club...!!! Don't Worry, We are here for you...!!! Learn the very basics of Software Testing and other pertinent Informations.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=2701
Printed Date: 21Jul2025 at 9:00pm
Topic: Why Should We Use Bugzilla?
Posted By: tanushree
Subject: Why Should We Use Bugzilla?
Date Posted: 06Oct2007 at 1:10am
For many years, defect-tracking software has remained principally the domain of
large software development houses. Even then, most shops never bothered with
bug-tracking software, and instead simply relied on shared lists and email to
monitor the status of defects. This procedure is error-prone and tends to cause
those bugs judged least significant by developers to be dropped or
ignored.
These days, many companies are finding that integrated
defect-tracking systems reduce downtime, increase productivity, and raise
customer satisfaction with their systems. Along with full disclosure, an open
bug-tracker allows manufacturers to keep in touch with their clients and
resellers, to communicate about problems effectively throughout the data
management chain. Many corporations have also discovered that defect-tracking
helps reduce costs by providing IT support accountability, telephone support
knowledge bases, and a common, well-understood system for accounting for unusual
system or software issues.
But why should you use
Bugzilla?
Bugzilla is very adaptable to various situations. Known
uses currently include IT support queues, Systems Administration deployment
management, chip design and development problem tracking (both pre-and-post
fabrication), and software and hardware bug tracking for luminaries such as
Redhat, NASA, Linux-Mandrake, and VA Systems. Combined with systems such as CVS,
Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to
configuration management and replication problems.
Bugzilla can
dramatically increase the productivity and accountability of individual
employees by providing a documented workflow and positive feedback for good
performance. How many times do you wake up in the morning, remembering that you
were supposed to do something today, but you just can't quite remember? Put it
in Bugzilla, and you have a record of it from which you can extrapolate
milestones, predict product versions for integration, and follow the discussion
trail that led to critical decisions.
Ultimately, Bugzilla puts the power
in your hands to improve your value to your employer or business while providing
a usable framework for your natural attention to detail and knowledge store to
flourish.
|
|