Defect Management Process
Printed From: One Stop Testing
Category: Quality Assurance @ OneStopTesting
Forum Name: Defect Management@ OneStopTesting
Forum Discription: Defect is the worst Nightmare of any Testing Engineer and is basically the elimination of bugs in software and flaws in hardware.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=1433
Printed Date: 29Apr2024 at 5:07am
Topic: Defect Management Process
Posted By: Leela
Subject: Defect Management Process
Date Posted: 04Jun2007 at 4:12am
 Defect Management Process
 Defect Prevention -- Implementation of techniques, methodology and standard processes to reduce the risk of defects. Deliverable Baseline -- Establishment of milestones where deliverables will be considered complete and ready for further development work. When a deliverable is baselined, any further changes are controlled. Errors in a deliverable are not considered defects until after the deliverable is baselined. Defect Discovery -- Identification and reporting of defects for development team acknowledgment. A defect is only termed discovered when it has been documented and acknowledged as a valid defect by the development team member(s) responsible for the component(s) in error. Defect Resolution -- Work by the development team to prioritize, schedule and fix a defect, and document the resolution. This also includes notification back to the tester to ensure that the resolution is verified. Process Improvement -- Identification and analysis of the process in which a defect originated to identify ways to improve the process to prevent future occurrences of similar defects. Also the validation process that should have identified the defect earlier is analyzed to determine ways to strengthen that process. Management Reporting -- Analysis and reporting of defect information to assist management with risk management, process improvement and project management. |
Replies:
Posted By: getzephyr
Date Posted: 16Jun2008 at 12:50am
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The defect management process is based on the following general principles:
 The
primary goal is to prevent defects. Where this is not possible or
practical, the goals are to both find the defect as quickly as possible
and minimize the impact of the defect.The defect management process should be risk driven-- i.e., strategies, priorities, and resources should be based on the extent to which risk can be reduced.Defect
measurement should be integrated into the software development process
and be used by the project team to improve the process. In other
words, the project staff, by doing their job, should capture
information on defects at the source. It should not be done
after-the-fact by people unrelated to the project or systemAs much as possible, the capture and analysis of the information should be automated.Defect
information should be used to improve the process. This, in fact, is
the primary reason for gathering defect information.Most defects are caused by imperfect or flawed processes. Thus to prevent defects, the process must be altered
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