Six Sigma is a quality management program to achieve “six sigma” levels of quality. It was pioneered by Motorola in the mid-1980s and has spread to many other manufacturing companies, notably General Electric Corporation (GE).

Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company’s operational performance by identifying and eliminating “defects” from manufacturing to transactional and from product to service. Commonly defined as 3.4 defects per million opportunities, Six Sigma can be defined and understood at three distinct levels: metric, methodology and philosophy…

Training Sigma processes are executed by Six Sigma Green Belts and Six Sigma Black Belts, and are overseen by Six Sigma Master Black Belts.