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Performance Testing and SLAs

Printed From: One Stop Testing
Category: Types Of Software Testing @ OneStopTesting
Forum Name: Performance & Load Testing @ OneStopTesting
Forum Discription: Discuss All that is need to be known about Performance & Load Testing and its Tools.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=1251
Printed Date: 20Dec2024 at 10:04am


Topic: Performance Testing and SLAs
Posted By: Raman09
Subject: Performance Testing and SLAs
Date Posted: 04May2007 at 4:59am
I am performance testing a Commercial Foreign Exchange system and have been heavily involved in driving the definition of Service Level Agreements (SLAs). My performance testing approach is to use Segue's SilkPerformer(TM) to capture SLA measurements during load tests. The SLAs themselves have been based on transactional response times and involve a large number of transactions.

The huge number of SLAs do cause overheads and I am thinking about slimming these down to a subset of representative SLAs.

Does anyone know of any good resources to guide the definition of SLAs?

Or even resources containing benchmark SLAs for certain types of systems?

Also I'm not even sure if it falls within the testing remit to be involved in SLA definition.


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