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Manual Support Testing

Printed From: One Stop Testing
Category: Types Of Software Testing @ OneStopTesting
Forum Name: Unit Testing @ OneStopTesting
Forum Discription: Discuss All that is need to be known about Unit Software Testing and its Tools.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=289
Printed Date: 06Jul2024 at 5:37pm


Topic: Manual Support Testing
Posted By: sunita
Subject: Manual Support Testing
Date Posted: 26Mar2007 at 1:49am
    Usage:

  • It involves testing of all the functions performed by the people while preparing the data and using these data from automated system.
    Objective:

  • Verify manual support documents and procedures are correct.
  • Determine Manual support responsibility is correct
  • Determine Manual support people are adequately trained.
  • Determine Manual support and automated segment are properly interfaced.
    How to Use

  • Process evaluated in all segments of SDLC.
  • Execution of the can be done in conjunction with normal system testing.
  • Instead of preparing, execution and entering actual test transactions the clerical and supervisory personnel can use the results of processing from application system.
  • To test people it requires testing the interface between the people and application system.
    When to Use

  • Verification that manual systems function properly should be conducted throughout the SDLC.
  • Should not be done at later stages of SDLC.
  • Best done at installation stage so that the clerical people do not get used to the actual system just before http://www.onestoptesting.com/types/Manual.asp# -



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