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Web Site User Repellent

Printed From: One Stop Testing
Category: Types Of Software Testing @ OneStopTesting
Forum Name: Web Testing @ OneStopTesting
Forum Discription: Discuss All that is need to be known about Web Testing and its Tools.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=1161
Printed Date: 05Dec2024 at 5:07pm


Topic: Web Site User Repellent
Posted By: Varya04
Subject: Web Site User Repellent
Date Posted: 02May2007 at 3:16am
Hello all,

I'd like to start a thread regarding what 'turns off' users from a web site. From a usability stand point, what makes you leave a site? There are hundreds of reasons, but if we flag what bothers us the most, we might ring a bell with someone who hasn't included it in their test cases!

Here are some to get the ball rolling:

1) Error Message: 404, Page Not Found, etc.
2) Load time is too slow (rule of thumb is 10 seconds to load on a 28K modem is the maximum).
3) Spelling Errors

A personal ‘favorite’ is sites that open all of the additional windows (ads, explanation windows, etc). JUST SAY NO TO POP-UPS!!!!


Replies:
Posted By: Sanjula
Date Posted: 02May2007 at 4:16am
We have a site that has a dynamic JavaScript menu as a header that is loaded by the body of

the page. Therefor the menu for one page may be, and usually is, different than the next.

If you use the back button it throws the body out of synch with the menu. This drives me

nuts and they won't correct it. They just say that it would cost too much to do it

correctly. In other words they know it is not right and are willing to admit that and they

still won't fix it.
Short version: Browser based sites or apps that do not work with or disable the browsers

built in features.


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