What makes a good QA or Test manager?
Printed From: One Stop Testing
Category: Quality Assurance @ OneStopTesting
Forum Name: Quality Methodologies / Streams @ OneStopTesting
Forum Discription: Any Good Testing Engineer must know about All the Quality Certifications & Methodologies like ISO, IEEE, CMM, PCCM, CMMMi, XP, Agile and many more.
URL: http://forum.onestoptesting.com/forum_posts.asp?TID=2903
Printed Date: 21Nov2024 at 8:23pm
Topic: What makes a good QA or Test manager?
Posted By: tanushree
Subject: What makes a good QA or Test manager?
Date Posted: 16Oct2007 at 2:42am
What makes a good QA or Test manager?
A good QA, test, or QA/Test(combined) manager should:
•be familiar with the software development process.
•be
able to maintain enthusiasm of their team and promote a positive
atmosphere, despite what is a somewhat 'negative' process (e.g.,
looking for or preventing problems).
•be able to promote teamwork to increase productivity.
•be able to promote cooperation between software, test, and QA engineers.
•have the diplomatic skills needed to promote improvements in QA processes.
•have
the ability to withstand pressures and say 'no' to other managers when
quality is insufficient or QA processes are not being adhered to.
•have people judgement skills for hiring and keeping skilled personnel.
•be able to communicate with technical and non-technical people, engineers, managers, and customers..
•be able to run meetings and keep them focused.
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