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ADP India, is the fully owned subsidiary of ADP INC., and is
engaged in providing IT and ITES service to ADP business
divisions worldwide. Established in 1999, with offices in
Hyderabad and Pune, ADP India provides the opportunity of working
on multiple processes, domains and technologies to over 3500
associates.
In the space of IT, the India operation
provides complete range of software development and technical
support services. On the BPO space, the India operation provides
Solution center services that involve back office operations
covering both voice and non-voice processes. The operations can
be classified into two areas:
Software Development
We
work with onsite business unit teams to build and support various
products of ADP. Our work spans the entire software value-chain,
from strategic Business Process Re-engineering and Enterprise
Application Integration to Operational Product support and
Maintenance.
The products use and deploy technologies
that include:
- Web technologies
- Client Server
Technologies
- Mainframe Technologies
- Communication
Technologies
- Enterprise Technologies
Working closely
with ADP business divisions around the world, we use a global
services delivery model that combines on-site and remote
expertise to accelerate the development of mission critical
solutions.
Solution Center Services:
We focus on
ownership, administration and management of business processes
based on measurable performance metrics, effectively leveraging
our in-depth business domain understanding and strong computing
infrastructure. Our services cover diverse domains such as
payroll processing, benefits administration, tax & financial
services and pre-employment services.
ADP India has also
received the ISO 27001 certification.
The service delivery
can be broadly classified as:
- Non-voice Processes :
Transaction Processing, Analytics, Data Conversion,
Implementation Support etc.
- Voice Processes: Participant
customer calls and client technical support, Tier 1 & 2
services
ADP INC:
Automatic Data Processing, Inc.
(NASDAQ: ADP), with nearly $9 billion in revenues and over
585,000 clients, is one of the world's largest providers of
business outsourcing solutions. Leveraging nearly 60 years of
experience, ADP offers the widest range of HR, payroll, tax and
benefits administration solutions from a single source. ADP's
easy-to-use solutions for employers provide superior value to
organizations of all types and sizes. ADP is also a leading
provider of integrated computing solutions to auto, truck,
motorcycle, marine and recreational vehicle dealers throughout
the world.
ADP has been ranked No. 2 on FORTUNE World's
Most Admired Companies in the Financial Data Services industry
category and has a strong leadership position in every core
business segment it operates in. ADP is the only IT services
company and one of only a handful of U.S industrial companies to
be triple A-rated by Standard & Poorâs and Moodyâs.
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