Active TopicsActive Topics  Display List of Forum MembersMemberlist  CalendarCalendar  Search The ForumSearch  HelpHelp
  RegisterRegister  LoginLogin


 One Stop Testing ForumSoftware Testing @ OneStopTestingBug Report @ OneStopTesting

Message Icon Topic: Defect tracking

Post Reply Post New Topic
Author Message
Mithi25
Senior Member
Senior Member
Avatar

Joined: 23Jun2009
Online Status: Offline
Posts: 288
Quote Mithi25 Replybullet Topic: Defect tracking
    Posted: 03Jul2009 at 4:42am

       SmileSmileSmile
           

To track defects, a defect workflow process has been implemented. Defect workflow training will be conducted for all test engineers. The steps in the defect workflow process are as follows:

a) When a defect is generated initially, the status is set to "New". (Note: How to document the defect, what fields need to be filled in and so on, also need to be specified.)


b) The Tester selects the type of defects:

  • Bug
  • Cosmetic
  • Enhancement
  • Omission

c) The tester then selects the priority of the defect:

  • Critical - fatal error
  • High - require immediate attention
  • Medium - needs to be resolved as soon as possible but not a showstopper
  • Low - cosmetic error

d) A designated person (in some companies, the software manager; in other companies, a special board) evaluates the defect and assigns a status and makes modifications of type of defect and/or priority if applicable).

  • The status "Open" is assigned if it is a valid defect.
  • The status "Close" is assigned if it is a duplicate defect or user error. The reason for "closing" the defect needs to be documented.
  • The status "Deferred" is assigned if the defect will be addressed in a later release.
  • The status "Enhancement" is assigned if the defect is an enhancement requirement.

e) If the status is determined to be "Open", the software manager (or other designated person) assigns the defect to the responsible person (developer) and sets the status to "Assigned".

f) Once the developer is working on the defect, the status can be set to "Work in Progress".

g) After the defect has been fixed, the developer documents the fix in the defect tracking tool and sets the status to .fixed,. if it was fixed, or "Duplicate", if the defect is a duplication (specifying the duplicated defect). The status can also be set to "As Designed", if the function executes correctly. At the same time, the developer reassigns the defect to the originator.

h) Once a new build is received with the implemented fix, the test engineer retests the fix and other possible affected code. If the defect has been corrected with the fix, the test engineer sets the status to "Close". If the defect has not been corrected with the fix, the test engineer sets the status to .Reopen.. Defect correction is the responsibility of system developers; defect detection is the responsibility of the AMSI test team. The test leads will manage the testing process, but the defects will fall under the purview of the configuration management group. When a software defect is identified during testing of the application the tester will notify system developers by entering the defect into the PVCS Tracker tool and filling out the applicable information.

TongueTongueTongue
SmileStar

Edited by Mithi25 - 03Jul2009 at 5:07am



Post Resume: Click here to Upload your Resume & Apply for Jobs

IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.125 seconds.
Vyom is an ISO 9001:2000 Certified Organization

© Vyom Technosoft Pvt. Ltd. All Rights Reserved.

Privacy Policy | Terms and Conditions
Job Interview Questions | Placement Papers | Free SMS | Freshers Jobs | MBA Forum | Learn SAP | Web Hosting