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Message Icon Topic: Make it effective for the users

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dipsikha
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Quote dipsikha Replybullet Topic: Make it effective for the users
    Posted: 04Apr2007 at 3:16am
If your customers won’t use your application, there isn’t much point in creating it. Keep the following points in mind as you determine whether you’re providing the best materials you can to help them learn and use the system and you verify how usable your application is.
  • Documentation testing ensures that all written material designed to supplement or assist the user is understandable and accurate.
  • Training is also a deliverable of your project. It should be tested in a controlled environment to make sure that the material educates the attendees as expected.
  • Many factors make the difference between full and partial success on a project. One key consideration is how the system interacts with the users.
  • Usability testing ensures that the system is understandable and can be fully utilized by the people who need to interact with it.
  • Usability testing is not just for online operations. Batch reports, for example, should also be verified with users.



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