User experience evaluations

What is a user experience evaluation?

A user experience evaluation does not involve testing with real users. Instead, usability experts from User Vision apply a proven set of best practice principles, or heuristics, to your website, software or product. These principles are based on years of research by leading web and software usability professionals determining what constitutes a usable system. The structured analysis based on this method quickly reveals the outstanding usability issues.

The benefits

User experience evaluation is a speedy and low-cost way to identify usability defects. As no test participants are required, we can conduct an evaluation at short notice and report results quickly for the design team to take action. We can perform this evaluation early in the design process using wire frames, mock-ups or prototypes to ensure that problems are caught before they are built into the design. And because it's quick and economical, this method is also ideal for the remote evaluation of live websites, often as the first step to a redesign.

Your user experience evaluation report

When we have completed your user experience evaluation, you will receive a detailed report that will include:

• A prioritised list of usability problems
• Specific redesign recommendations for each problem identified
• Screen captures to illustrate the main points