Topic: With Elsinore Technologies’ Intercept, managing

Message

With Elsinore Technologies’ Intercept, managing change requests, bugs, defects, problem reports, requirements, and other issues 
has never been easier or more effective. Intercept gives you the power to manage, and control the issues that 
impact software development and other project life cycles with up to the minute project and process oriented 
knowledge. Our highly customizable and scalable Intercept solution enables you to capture, organize, manage 
and communicate issues and incidents in real time across the entire enterprise.

As a solution for managing software development projects Intercept offers unique and compelling 
capabilities:

                    Built-in Best Practices

The latest generation of Intercept features an out of the box
configuration with workflow templates based on over eight years of
feedback from Intercept users. 

                    Issue and Task Workflow Model

Intercept’s robust Issue and Task workflow model allows you to more
realistically model and manage work processes. Parallel development,
project estimation, and approval processes are streamlined by
Intercept’s distinct workflow design. 

                    Project Orientation

Intercept’s distinct Project and Folder hierarchies allow you to easily
track how issues are reported and categorized while simultaneously
organizing work efforts into distinct projects such as product
releases. 

                    Ease of Use

Elsinore products are renown for providing users with ease of use and a high level of productivity.

                    Tight Integration to Microsoft Development Tools

Intercept offers integration within the Visual Studio environment and
integration to Visual SourceSafe which features tracking capabilities
not found in other solutions. 

                    Access for External and Occasional Users

Intercept Relay provides a simple and cost effective way to provide
access to end users, beta testers, partners, and other business users
who need to submit and follow-up on issues of interest.


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