Topic: Why Should We Use Bugzilla?

Message

   For many years, defect-tracking software has remained principally the domain of 
large software development houses. Even then, most shops never bothered with 
bug-tracking software, and instead simply relied on shared lists and email to 
monitor the status of defects. This procedure is error-prone and tends to cause 
those bugs judged least significant by developers to be dropped or 
ignored.

These days, many companies are finding that integrated 
defect-tracking systems reduce downtime, increase productivity, and raise 
customer satisfaction with their systems. Along with full disclosure, an open 
bug-tracker allows manufacturers to keep in touch with their clients and 
resellers, to communicate about problems effectively throughout the data 
management chain. Many corporations have also discovered that defect-tracking 
helps reduce costs by providing IT support accountability, telephone support 
knowledge bases, and a common, well-understood system for accounting for unusual 
system or software issues.

But why should you use 
Bugzilla?

Bugzilla is very adaptable to various situations. Known 
uses currently include IT support queues, Systems Administration deployment 
management, chip design and development problem tracking (both pre-and-post 
fabrication), and software and hardware bug tracking for luminaries such as 
Redhat, NASA, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, 
Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to 
configuration management and replication problems.

Bugzilla can 
dramatically increase the productivity and accountability of individual 
employees by providing a documented workflow and positive feedback for good 
performance. How many times do you wake up in the morning, remembering that you 
were supposed to do something today, but you just can't quite remember? Put it 
in Bugzilla, and you have a record of it from which you can extrapolate 
milestones, predict product versions for integration, and follow the discussion 
trail that led to critical decisions.

Ultimately, Bugzilla puts the power 
in your hands to improve your value to your employer or business while providing 
a usable framework for your natural attention to detail and knowledge store to 
flourish.

Author	Message
tanushree Senior Member Joined: 04Apr2007 Online Status: Offline Posts: 2160	Topic: Why Should We Use Bugzilla? Posted: 06Oct2007 at 1:10am
	For many years, defect-tracking software has remained principally the domain of large software development houses. Even then, most shops never bothered with bug-tracking software, and instead simply relied on shared lists and email to monitor the status of defects. This procedure is error-prone and tends to cause those bugs judged least significant by developers to be dropped or ignored. These days, many companies are finding that integrated defect-tracking systems reduce downtime, increase productivity, and raise customer satisfaction with their systems. Along with full disclosure, an open bug-tracker allows manufacturers to keep in touch with their clients and resellers, to communicate about problems effectively throughout the data management chain. Many corporations have also discovered that defect-tracking helps reduce costs by providing IT support accountability, telephone support knowledge bases, and a common, well-understood system for accounting for unusual system or software issues. But why should you use Bugzilla? Bugzilla is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), and software and hardware bug tracking for luminaries such as Redhat, NASA, Linux-Mandrake, and VA Systems. Combined with systems such as CVS, Bonsai, or Perforce SCM, Bugzilla provides a powerful, easy-to-use solution to configuration management and replication problems. Bugzilla can dramatically increase the productivity and accountability of individual employees by providing a documented workflow and positive feedback for good performance. How many times do you wake up in the morning, remembering that you were supposed to do something today, but you just can't quite remember? Put it in Bugzilla, and you have a record of it from which you can extrapolate milestones, predict product versions for integration, and follow the discussion trail that led to critical decisions. Ultimately, Bugzilla puts the power in your hands to improve your value to your employer or business while providing a usable framework for your natural attention to detail and knowledge store to flourish. Post Resume: Click here to Upload your Resume & Apply for Jobs

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