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Message Icon Topic: With Elsinore Technologies’ Intercept, managing

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Harsha
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Joined: 23Feb2007
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Quote Harsha Replybullet Topic: With Elsinore Technologies’ Intercept, managing
    Posted: 23Feb2007 at 11:01am

With Elsinore Technologies’ Intercept, managing change requests, bugs, defects, problem reports, requirements, and other issues has never been easier or more effective. Intercept gives you the power to manage, and control the issues that impact software development and other project life cycles with up to the minute project and process oriented knowledge. Our highly customizable and scalable Intercept solution enables you to capture, organize, manage and communicate issues and incidents in real time across the entire enterprise.

As a solution for managing software development projects Intercept offers unique and compelling capabilities:

 
Built-in Best Practices
The latest generation of Intercept features an out of the box configuration with workflow templates based on over eight years of feedback from Intercept users.
 
Issue and Task Workflow Model
Intercept’s robust Issue and Task workflow model allows you to more realistically model and manage work processes. Parallel development, project estimation, and approval processes are streamlined by Intercept’s distinct workflow design.
 
Project Orientation
Intercept’s distinct Project and Folder hierarchies allow you to easily track how issues are reported and categorized while simultaneously organizing work efforts into distinct projects such as product releases.
 
Ease of Use
Elsinore products are renown for providing users with ease of use and a high level of productivity.
 
Tight Integration to Microsoft Development Tools
Intercept offers integration within the Visual Studio environment and integration to Visual SourceSafe which features tracking capabilities not found in other solutions.
 
Access for External and Occasional Users
Intercept Relay provides a simple and cost effective way to provide access to end users, beta testers, partners, and other business users who need to submit and follow-up on issues of interest.



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