Topic: Skills

Message

   The preliminary skills required for beginners.
Testers
require domain knowledge and have to be at least as skilled as an
expert user, not only as a novice one. What's an expert user depends on
the product, e.g. a network management program has to be tested by
people that know the daily business of and have similar skills like a
network administrator. 
QA people
ought to have a broad and comprehensive knowledge in IT (for example
different operating systems, networks, Internet, databases, programming
languages, OOA/OOD …). They mustn’t be experts or gurus, but they
should be able to warm up fast in many fields.
Good
writing skills are mandatory, for example for writing test cases and
error reports. Writing understandable and repeatable test scripts,
which also contains information about the idea and the intention of the
test, the expected results and technical background, isn’t easy.
There's also a fine line between too detailed test scripts, which are
difficult to maintain, and too superficial ones. 
Quality
Assurance is related to development, support, technical writing and
field service. Therefore QA engineer should have some knowledge and
experience in at least one of these areas. There shouldn't also be any
borders or constraints that prevent or discourage QA people to switch
to development, technical writing, field service or support - and vice
versa.
Last, but not least QA
people need to be good communicators and team players. They must be
diplomatic (but sometimes tough), convincing and able to present.

Author	Message
Mithi25 Senior Member Joined: 23Jun2009 Online Status: Offline Posts: 288	Topic: Skills Posted: 23Jun2009 at 3:58am
	The preliminary skills required for beginners. Testers require domain knowledge and have to be at least as skilled as an expert user, not only as a novice one. What's an expert user depends on the product, e.g. a network management program has to be tested by people that know the daily business of and have similar skills like a network administrator. QA people ought to have a broad and comprehensive knowledge in IT (for example different operating systems, networks, Internet, databases, programming languages, OOA/OOD …). They mustn’t be experts or gurus, but they should be able to warm up fast in many fields. Good writing skills are mandatory, for example for writing test cases and error reports. Writing understandable and repeatable test scripts, which also contains information about the idea and the intention of the test, the expected results and technical background, isn’t easy. There's also a fine line between too detailed test scripts, which are difficult to maintain, and too superficial ones. Quality Assurance is related to development, support, technical writing and field service. Therefore QA engineer should have some knowledge and experience in at least one of these areas. There shouldn't also be any borders or constraints that prevent or discourage QA people to switch to development, technical writing, field service or support - and vice versa. Last, but not least QA people need to be good communicators and team players. They must be diplomatic (but sometimes tough), convincing and able to present.
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