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dipsikha
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Joined: 04Apr2007
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Quote dipsikha Replybullet Topic: Training Testing
    Posted: 04Apr2007 at 3:14am
When do you first perform training on your application? Do you experiment with the first group of participants? A better approach is to test your training as a part of system testing. This implies that the training must be ready at this point in the life cycle and not created at the very end of the project. And, like all testing, you want to perform testing in a controlled test environment to ensure that it is effective, accurate, and bug-free.

First, you want to have your instructor practice all of the instructor-led training at least once. This will help prepare the instructor for the live classes and ensure that all the material is complete and prepared correctly. You don’t want the instructor to go into the first class and realize he or she doesn’t have color slides or necessary flipcharts, or that too many people have been invited.

In addition, you will want to run through and evaluate all the self-paced training, including computer-based training. Again, as in previous examples, have people who do not know of your application review the training to determine whether it is understandable.

In the case of distance learning, be sure of the technology you will be using and test it. Do you have all of the equipment you will need at your location? Will the remote locations have the appropriate equipment, as well as a proper environment (i.e., one free of distractions and interruptions) for learning? Is the training staff sufficiently comfortable with this training approach? Make sure that the technology is capable of supporting any remotely delivered multimedia training, self-paced or otherwise.

Training material is a deliverable of your project. It all needs to be tested for accuracy and defects before you roll it out for the first time.


Edited by moderator - 05May2007 at 4:06am



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