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tanushree
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Quote tanushree Replybullet Topic: Software Quality Transcription
    Posted: 26Oct2007 at 3:38am
1. Developers
2. Testers
3. Tech Writers

And by hierarchy I don't mean relative importance but the actual level of involvement with technology. It is quite obvious that things are changing. Testers are working more closely with developers and they don't report just defects anymore but also the fault that caused it along with suggestions for a probable fix. All this has been made possible nowadays by the high technical skill requirements and expectations for a tester. It is interesting to see what this might lead to.

Developers love coding, not testing.
Testers love testing not documenting (writing).
Tech writers love writing not coding.

See a cycle here?

If everyone were allowed to do just what they liked, I'm sure the team will be a lot more productive. Its already happening to an extent. Developers don't test anymore (except for Unit testing) and you couldn't see a happier bunch at the workplace today :). Their creativity and time is invested 100% in coding.

Now, how about we do the same with Testers. They could devote all their creative energy towards thinking up new and devious test cases. Documenting test cases might hamper the thought process! Well, ever heard of a tester who says he/she loves documentation? I already know the answer to that one! The point is, why not let the Tech Writers work closely with the testers and do some Software Quality Transcription. This is analogous to Medical Transcription. If it can work for them, it sure can work for us!

Just think about it. Testers can go thinking up test cases in a verbose manner and Tech Writers can document it on the fly. It can also be recorded and documented later on. This would require Tech Writers to be little more technically inclined, just as the testers had to step up to the developers. It would certainly result in an efficient and close knit team.



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