Active TopicsActive Topics  Display List of Forum MembersMemberlist  CalendarCalendar  Search The ForumSearch  HelpHelp
  RegisterRegister  LoginLogin


 One Stop Testing ForumSoftware Testing @ OneStopTestingBug Report @ OneStopTesting

Message Icon Topic: You find a bug and the developer says “It’s not...

Post Reply Post New Topic
Author Message
tanushree
Senior Member
Senior Member
Avatar

Joined: 04Apr2007
Online Status: Offline
Posts: 2160
Quote tanushree Replybullet Topic: You find a bug and the developer says “It’s not...
    Posted: 19Oct2007 at 11:48pm
You find a bug and the developer says “It’s not possible” what do u do?

I’ll discuss with him under what conditions (working environment) the bug was produced. I’ll provide him with more details and the snapshot of the bug.



Post Resume: Click here to Upload your Resume & Apply for Jobs

IP IP Logged
Fredri
Newbie
Newbie
Avatar

Joined: 06Aug2008
Location: India
Online Status: Offline
Posts: 1
Quote Fredri Replybullet Posted: 13Aug2008 at 1:56am

1. Notedown the Bug id with snapshot

2. Check the Version
3. Check the flow which i present the bug
4. Check wit the developer along with Snapshot
5. Check the Testing Database
IP IP Logged
getzephyr
Groupie
Groupie


Joined: 25Jan2008
Online Status: Offline
Posts: 47
Quote getzephyr Replybullet Posted: 13Aug2008 at 4:42am
I think its better to explain details about the bug and snapshot.
IP IP Logged
anoopvdk
Newbie
Newbie
Avatar

Joined: 20Aug2008
Location: India
Online Status: Offline
Posts: 1
Quote anoopvdk Replybullet Posted: 20Aug2008 at 2:51am
In the Bug Report  I have entered the full details about the bug including testing environment, How to reproduce the bug etc.  with snapshot if possible.
After that Developer says same like above, I check the Developers environment and try to reproduce it in Developer' environment. If I cant do it then I test it again in Testing environment and closed the bug if there is no such bug exist.


Edited by anoopvdk - 20Aug2008 at 2:52am
Anoos
IP IP Logged
YogeshKumar
Newbie
Newbie


Joined: 20Jan2009
Online Status: Offline
Posts: 1
Quote YogeshKumar Replybullet Posted: 20Jan2009 at 6:08am

In this condition the " Test Data " matters a lot.

1. For u r confirmation do the same tests recording / writing down the  Browser inputs / data inputs in word doc.
2. If you still see the same error in the build.
3. Pass this to developer with the Test Data / Test Inputs u prepared.
4. Then still if Developer does not agree with this, You Try the same with his local system enabling debugger, hope u find the same error.
IP IP Logged
swargam_pinky
Newbie
Newbie
Avatar

Joined: 11Feb2009
Location: India
Online Status: Offline
Posts: 1
Quote swargam_pinky Replybullet Posted: 12Feb2009 at 12:20am
Hi,
If the bug is not reproduced at the developers end, "Test Data" plays a very imp role here. Prepare a document with the test data/ data inputs and see if u get the same error. If continues, reproduce the document that u prepared to the developer. If he still not agrees on that, try in his local system.
GOOD LUCK!
IP IP Logged
krishnajihere
Newbie
Newbie


Joined: 05Feb2009
Online Status: Offline
Posts: 20
Quote krishnajihere Replybullet Posted: 13Feb2009 at 11:01am
there could be 2 possible options:
1) You are correct
2) developer is correct.
If you are correct, you still need to recheck. You could do this checking after checking the database & network connectivity, check if error is recurring or occurs only once, confirm the version & other details, take the snapshot and ask an explanation of this from the developer. If the developer still feels he is correct, you could escalate to your Test Lead, who will deal with this matter further.

If the developer is correct(after all we are humans too Tongue, better apologize

IP IP Logged
tossy
Groupie
Groupie
Avatar

Joined: 20Aug2008
Online Status: Offline
Posts: 99
Quote tossy Replybullet Posted: 17Feb2009 at 4:44am
I will try to explain him with details, if he agree then fine, otherwise I will check it once again and will provide all the details and snapshot of the bug. 

IP IP Logged
Post Reply Post New Topic
Printable version Printable version

Forum Jump
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum



This page was generated in 0.110 seconds.
Vyom is an ISO 9001:2000 Certified Organization

© Vyom Technosoft Pvt. Ltd. All Rights Reserved.

Privacy Policy | Terms and Conditions
Job Interview Questions | Placement Papers | Free SMS | Freshers Jobs | MBA Forum | Learn SAP | Web Hosting