Topic: You find a bug and the developer says “It’s not...

Message

   You find a bug and the developer says “It’s not possible” what do u do?

I’ll
discuss with him under what conditions (working environment) the bug
was produced. I’ll provide him with more details and the snapshot of
the bug.

Author	Message
tanushree Senior Member Joined: 04Apr2007 Online Status: Offline Posts: 2160	Topic: You find a bug and the developer says “It’s not... Posted: 19Oct2007 at 11:48pm
	You find a bug and the developer says “It’s not possible” what do u do? I’ll discuss with him under what conditions (working environment) the bug was produced. I’ll provide him with more details and the snapshot of the bug. Post Resume: Click here to Upload your Resume & Apply for Jobs

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Fredri Newbie Joined: 06Aug2008 Location: India Online Status: Offline Posts: 1	Posted: 13Aug2008 at 1:56am
	1. Notedown the Bug id with snapshot 2. Check the Version 3. Check the flow which i present the bug 4. Check wit the developer along with Snapshot 5. Check the Testing Database
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getzephyr Groupie Joined: 25Jan2008 Online Status: Offline Posts: 47	Posted: 13Aug2008 at 4:42am
	I think its better to explain details about the bug and snapshot.
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anoopvdk Newbie Joined: 20Aug2008 Location: India Online Status: Offline Posts: 1	Posted: 20Aug2008 at 2:51am
	In the Bug Report I have entered the full details about the bug including testing environment, How to reproduce the bug etc. with snapshot if possible. After that Developer says same like above, I check the Developers environment and try to reproduce it in Developer' environment. If I cant do it then I test it again in Testing environment and closed the bug if there is no such bug exist. Edited by anoopvdk - 20Aug2008 at 2:52am
	Anoos
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YogeshKumar Newbie Joined: 20Jan2009 Online Status: Offline Posts: 1	Posted: 20Jan2009 at 6:08am
	In this condition the " Test Data " matters a lot. 1. For u r confirmation do the same tests recording / writing down the Browser inputs / data inputs in word doc. 2. If you still see the same error in the build. 3. Pass this to developer with the Test Data / Test Inputs u prepared. 4. Then still if Developer does not agree with this, You Try the same with his local system enabling debugger, hope u find the same error.
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swargam_pinky Newbie Joined: 11Feb2009 Location: India Online Status: Offline Posts: 1	Posted: 12Feb2009 at 12:20am
	Hi, If the bug is not reproduced at the developers end, "Test Data" plays a very imp role here. Prepare a document with the test data/ data inputs and see if u get the same error. If continues, reproduce the document that u prepared to the developer. If he still not agrees on that, try in his local system.
	GOOD LUCK!
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krishnajihere Newbie Joined: 05Feb2009 Online Status: Offline Posts: 20	Posted: 13Feb2009 at 11:01am
	there could be 2 possible options: 1) You are correct 2) developer is correct. If you are correct, you still need to recheck. You could do this checking after checking the database & network connectivity, check if error is recurring or occurs only once, confirm the version & other details, take the snapshot and ask an explanation of this from the developer. If the developer still feels he is correct, you could escalate to your Test Lead, who will deal with this matter further. If the developer is correct(after all we are humans too , better apologize
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tossy Groupie Joined: 20Aug2008 Online Status: Offline Posts: 99	Posted: 17Feb2009 at 4:44am
	I will try to explain him with details, if he agree then fine, otherwise I will check it once again and will provide all the details and snapshot of the bug.

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